Accessibility Statement

The Statistical Office in Krakow undertakes to ensure the availability of its website in accordance with Act of April 4, 2019 on the digital accessibility of websites and mobile applications public entities. This accessibility statement applies to the website of the Statistical Office in Krakow: krakow.stat.gov.pl.

Website publication date: 03/06/1995

Date of last significant update: 16/01/2018

The website is partially compliant with the Act of April 4, 2019 on the digital accessibility of websites and mobile applications of public entities due to the incompatibilities listed below:

• some PDF files are not available digitally (they do not have a well-marked logical structure or are scans of documents),
• some published infographics do not have an alternative description or an alternative version of data,
• some of the published photos do not have an alternative description, but they are not used for implementation of current tasks.
• some of the materials available on the website do not meet the requirements of digital accessibility because they were prepared in printing standard (they have ISBN/ISSN numbers),
• some documents published on the website may be unavailable with or were published based on the principles adopted by another institution.

The statement was prepared on September 22, 2020. The declaration was prepared on the basis of a self-assessment carried out by a public entity. The declaration was updated on March 27, 2024.

Feedback and contact details

If you have any problems with website accessibility, please contact us. The contact person is Mrs. Beata Błaszczyk-Żewecka, .

Everyone has the right to request digital availability of a specific element of the website. You can also request information to be made available via an alternative access method, for example by reading a digitally inaccessible document, describing the content of a film without audio description, etc. The request should include the details of the person making the request, which website it is and the method of contact. If the requesting person reports the need to receive information using an alternative access method, he or she should also determine the method of presenting this information that is convenient for him or her.

The Statistical Office in Krakow should fulfil the request immediately, no later than within seven days from the date of the request. If it is not possible to meet this deadline, the Statistical Office in Krakow will immediately inform the person making the request and determine when it will be possible to fulfil the request, but the deadline for implementation cannot be longer than two months from the date of the request. If ensuring digital accessibility is not possible, the Statistical Office in Krakow will propose an alternative way of accessing the information.

If a public entity refuses to comply with a request to ensure accessibility or an alternative method of access to information, the person making the request may file a complaint regarding the digital accessibility of the website, mobile application or website element.

After exhausting the procedure indicated above, you can submit an application to the Ombudsman https://bip.brpo.gov.pl/en.

At the Office, you can use the free assistance of a sign language interpreter. The intention to use assistance should be reported to the Office no later than three business days before the date of intended settlement of the matter to the e-mail address .

Architectural accessibility

Building: Statistical Office in Kraków, ul. Kazimierza Wyki 3, 31-223 Kraków

Number of floors: 3 above ground + 1 basement

The access to the building is paved. There is a parking space for disabled people in front of the building. There is one main entrance to the building, located on the high ground floor, accessed by stairs (10 steps), the beginning and end of which are marked with a contrasting tape. The door does not open automatically. At the entrance to the Office, on the left side, there is a stair platform for people with mobility disabilities. On the right side of the stairs, there is a bell installed to alert you about the need to use the platform, and assistance is provided by a constantly present concierge employee. The reception desk is located on the right side of the main entrance. The administration log, located on the left side of the entrance, is equipped with an induction loop.

The building does not have an elevator. The beginnings and ends of the internal stairs in the building are marked with contrasting tape on each floor. All customer rooms are located on the ground floor, which facilitates easy communication. Public rooms available to customers are adapted to the needs of disabled people. The building has no thresholds that make it difficult for wheelchair users, the entrance doors to the building and to the reading room, information center and training room are of appropriate width, enabling easy entry for people in wheelchairs. The toilet for disabled people is located on the ground floor of the main hall and is marked in Braille.

Some rooms in the building are marked in Braille.

At the Office, you can use the free assistance of a sign language interpreter. The intention to use assistance should be reported to the Office no later than 3 business days before the date of the intended settlement of the matter by e-mail. The office will provide services to a disabled person in an appropriate time. Information about the service enabling communication with a person experiencing communication difficulties is available on the Office's website.

You can enter the building and its rooms with an assistance dog under specific rules in applicable legal regulations.

The building provides the possibility of evacuation or rescue in another way for people with special needs through markings of evacuation routes, training and instructions for functionaries in the field of fire protection and rules of conduct in the event of evacuation, as well as the possibility of evacuation using a specialized evacuation chair.

 

Building: Statistical Office in Kraków, Branch in Nowy Sącz, ul. Jagiellońska 52, 33-300 Nowy Sącz

The Statistical Office in Krakow Branch in Nowy Sącz is located on the ground floor and first floor of the building managed by the Małopolska Provincial Office, Branch Office in Nowy Sącz.

The main entrance is located on the corner between ul. Jagiellońska and Mickiewicza. There are 5 steps leading to the main entrance, along which there is a handrail on one side. Behind the door, which does not open automatically, there is a hall and 3 steps leading to the ground floor of the building. The REGON service point is located at the end of the corridor on the left and is marked in Braille.

On the left side of the main entrance from the street. Jagiellońska there is an additional entrance marked with a sign for a person in a wheelchair, with a stair platform installed inside the building, the door is opened by a security employee after pressing the bell.

The room of the Statistical Office in Krakow, Branch in Nowy Sącz, where customers are served, is located on the ground floor, which is accessible to people with physical disabilities. The beginnings and ends of the internal stairs in the building are marked with contrasting tape on each floor.

The feed log is equipped with an induction loop.

The toilet for disabled people is located on the ground floor of the building and is not marked in Braille.

There is a parking space for disabled people in front of the building.

You can enter the building and its rooms with an assistance dog under the terms specified in applicable legal regulations.

The building provides the possibility of evacuation or rescue in another way for people with special needs through markings of evacuation routes, training and instructions for functionaries in the field of fire protection and rules of conduct in the event of evacuation.

Building: Statistical Office in Kraków, Branch in Tarnów, Plac Kazimierza Wielkiego 2, 33-100 Tarnów.

The building is entered into the register of monuments.

The building of the Statistical Office in Kraków, the Branch in Tarnów is not adapted to the needs of people with mobility disabilities (no ramp, no stairs, no elevator, no toilet available for people in wheelchairs).

The REGON room and the toilet located on the ground floor of the building are marked in Braille.

There are no parking spaces in front of the building, but it is possible to use a car with a person with mobility disabilities.

The administration log is located on the ground floor and is equipped with an induction loop. There is one step leading to the entrance. The door does not open automatically. There is a bell on the left side of the entrance door. The beginnings and ends of the internal stairs in the building are marked with contrasting tape.

You can enter the building and its rooms with an assistance dog under the terms specified in applicable legal regulations.

The building provides the possibility of evacuation or rescue in another way for people with special needs through markings of evacuation routes, training and instructions for functionaries in the field of fire protection and rules of conduct in the event of evacuation, as well as the possibility of evacuation using a specialized evacuation chair.

Building: Statistical Office in Kraków, Branch in Chrzanów, Rynek 16, 32-500 Chrzanów

The Statistical Office in Krakow Branch in Chrzanów is located on the first floor of a building owned by the Chrzanów commune and administered by the Municipal Resources Board in Chrzanów.

The building is not adapted to the needs of people with mobility disabilities (stairs, no elevator, doors to the building do not open automatically, no toilet available for people in wheelchairs).

The REGON room located on the first floor of the building is marked in Braille.

There are no parking spaces in front of the building, but it is possible to use a car with a person with mobility disabilities.

The administration log is located on the first floor and is equipped with an induction loop.

There is an intercom on the right side of the entrance door.

The beginnings and ends of the internal stairs in the building are marked with contrasting tape.

You can enter the building and its rooms with an assistance dog under the terms specified in applicable legal regulations.

The building provides the possibility of evacuation or rescue in another way for people with special needs through markings of evacuation routes, training and instructions for functionaries in the field of fire protection and rules of conduct in the event of evacuation.

Building: Statistical Office in Krakow, Branch in Zakopane ul. Jagiellońska 7, 34-500 Zakopane.

The Statistical Office in Krakow Branch in Zakopane is located on the 4th floor of a building owned by the Municipality of Zakopane.

The building of the Branch of the Statistical Office in Zakopane is not adapted to the needs of people with mobility disabilities (no ramp, stairs, no elevator) or for the blind and visually impaired (there are no Braille, contrasting or printed markings in the building). enlarged). The ground floor of the building is accessible to people with mobility disabilities.

There is a ramp for wheelchair users at the entrance to the building.

There are no parking spaces in front of the building.

The feed log is equipped with an induction loop.

You can enter the building and its rooms with an assistance dog under specific rules in applicable legal regulations.

The building provides the possibility of evacuation or rescue in another way for people with special needs through markings of evacuation routes, training and instructions for functionaries in the field of fire protection and rules of conduct in the event of evacuation.